This Cookies Policy explains in detail how Muklawa ("we," "our," or "us") uses cookies and similar tracking technologies when you access or use the Muklawa mobile application, web application, or any related services. It should be read together with our Privacy Policy, which explains how we collect, use, and protect personal data.
By continuing to use Muklawa, you acknowledge that you have read and understood this Cookies Policy and agree to the use of cookies and similar technologies as described herein.
Muklawa uses cookies in order to provide a secure, functional, and personalized matchmaking experience for users who are seeking long-term relationships and marriage connections. These technologies are essential to ensure that the platform operates correctly, efficiently, and safely.
1. WHAT COOKIES AND TRACKING TECHNOLOGIES ARE
Cookies are small data files that are stored on your device when you visit a website or use an application. These files allow the platform to recognize your device and remember certain information about your usage, preferences, and interactions.
In addition to cookies, Muklawa may also use similar technologies such as local storage, mobile identifiers, SDK-based tracking tools, and session storage mechanisms. These technologies perform similar functions and are used to support authentication, analytics, and performance monitoring.
Cookies may be classified as either session cookies or persistent cookies. Session cookies are temporary and are deleted when you close the application or browser, while persistent cookies remain on your device for a defined period or until manually deleted.
2. PURPOSE OF USING COOKIES
Muklawa uses cookies for several essential operational and functional purposes. These purposes are directly related to providing and improving the matchmaking service and ensuring platform security and stability.
- Authentication: Cookies are used to maintain user authentication sessions, allowing users to remain logged in securely without needing to re-enter credentials repeatedly. This ensures a seamless experience when navigating between different features of the platform.
- Preferences: Cookies are also used to remember user preferences and settings, such as language selection, notification preferences, and interface configurations. This allows Muklawa to provide a more personalized and consistent user experience.
- Security: In addition, cookies are used for security purposes, including detecting unauthorized access attempts, preventing fraudulent activity, and protecting user accounts from abuse or misuse.
- Matchmaking: Muklawa also uses cookies to support matchmaking functionality by analyzing user interactions such as profile views, likes, matches, and engagement patterns. This helps improve the accuracy and relevance of suggested matches.
3. ANALYTICS AND PERFORMANCE COOKIES
Muklawa may use analytics cookies and similar technologies to collect information about how users interact with the platform. This may include data such as pages or screens visited, time spent on features, navigation patterns, and general usage behavior.
This information is used in aggregated and anonymized form to improve platform performance, identify technical issues, optimize matchmaking algorithms, and enhance user experience.
Analytics Note: Analytics data does not directly identify individual users and is not used for external advertising profiling or third-party commercial targeting.
4. ESSENTIAL AND FUNCTIONAL COOKIES
Certain cookies are strictly necessary for the operation of Muklawa. These essential cookies enable core functionality such as secure login, account authentication, session management, and fraud prevention.
Without these cookies, the platform may not function properly, and users may not be able to access key features such as messaging, profile viewing, or account settings.
Functional cookies are also used to enhance usability by remembering user choices and providing a more personalized experience. These cookies are not optional for core platform operation but are designed to improve convenience and usability.
Important: Disabling essential cookies will prevent the platform from functioning properly.
5. TYPES OF COOKIES WE USE
| Cookie Type |
Purpose |
Duration |
Essential? |
| Authentication Cookies |
Maintain user login sessions and verify identity |
Session / 30 days |
Yes |
| Security Cookies |
Detect fraud, abuse, and unauthorized access |
Session |
Yes |
| Preference Cookies |
Remember language, theme, and settings choices |
1 year |
No |
| Analytics Cookies |
Collect usage data to improve platform performance |
30 days |
No |
| Session Cookies |
Temporary cookies for current browsing session |
Session |
Yes |
6. THIRD-PARTY COOKIES AND SERVICES
Muklawa may use third-party service providers that place cookies or similar technologies on your device. These providers may include infrastructure providers, analytics services, crash reporting tools, cloud hosting services, and notification systems.
These third parties may collect limited information about your interaction with Muklawa for the purpose of providing technical services, analyzing performance, or ensuring system stability.
Muklawa does not allow third-party providers to use cookies for unrelated advertising purposes or to sell user data. Any third-party processing is strictly limited to operational and functional requirements of the platform.
Each third-party service provider is responsible for its own privacy and cookie practices, and users are encouraged to review their respective policies.
7. USER CONTROL OVER COOKIES
Users have the right to manage or disable cookies at any time through their device or browser settings. Most browsers allow users to block or delete cookies, limit tracking, or set preferences for cookie usage.
However, disabling certain cookies may affect the functionality of Muklawa. For example, turning off essential cookies may prevent users from logging in, accessing matches, or using messaging features properly.
Disclaimer: Muklawa does not guarantee full platform functionality if cookies required for authentication, security, or system operation are disabled.
How to Manage Cookies in Popular Browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Site permissions → Cookies and site data
- Brave: Settings → Shields → Cookies
8. MOBILE TRACKING AND DEVICE IDENTIFIERS
In addition to cookies, Muklawa may use mobile tracking technologies and device identifiers to improve app performance and user experience. These may include device tokens, advertising identifiers (where applicable), and system-generated identifiers.
These identifiers are used for purposes such as session management, security verification, fraud prevention, and app performance analytics. Users may limit certain tracking features through their device settings, depending on the operating system.
Muklawa does not use device identifiers for unrelated third-party advertising profiling.
Mobile Users: You can manage app tracking permissions in your device settings under Privacy → Tracking.
9. DATA SECURITY AND COOKIE PROTECTION
Cookies and associated data are handled securely using industry-standard protection measures. Muklawa ensures that cookie-related data is transmitted using encrypted communication channels and stored securely within protected systems.
Access to cookie-related data is restricted to authorized systems and personnel who require such access for operational, technical, or security purposes.
Despite these safeguards, users acknowledge that no system of electronic storage or transmission is completely secure, and therefore use of the platform is at the user's own discretion and risk.
10. CHANGES TO THIS COOKIES POLICY
Muklawa reserves the right to update or modify this Cookies Policy at any time in order to reflect changes in technology, legal requirements, platform functionality, or business operations.
Any updates will become effective once published within the application or on the official Muklawa website. Continued use of Muklawa after such updates constitutes acceptance of the revised Cookies Policy.
Users are encouraged to review this policy periodically to stay informed about how cookies and tracking technologies are used.
11. LEGAL BASIS FOR COOKIE USAGE (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), Muklawa relies on the following legal bases for cookie usage:
- Legitimate Interest: For essential cookies required for platform functionality and security.
- Consent: For non-essential cookies such as analytics and preference cookies, we obtain user consent where required by law.
- Contractual Necessity: For cookies needed to fulfill our service agreement with users.
- Legal Obligation: For cookies required to comply with legal and regulatory requirements.
Users in the European Economic Area (EEA) and United Kingdom have the right to withdraw consent at any time through their browser settings or device preferences.
12. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Cookies Policy or the use of cookies on Muklawa, you may contact us at:
Phone: +92 300 1234567
Address: 123 Main Street, Karachi, Pakistan
For data protection inquiries or to exercise your privacy rights, please contact our Data Protection Officer at dpo@muklawa.org.
Last Updated: January 1, 2025 | Version 2.0
